Cisco
Cisco Unified Call Connectors:
Stop wasting time on the phone. With Cisco Unified Call Connectors, information about who is callingand their relationship to your company automatically appears on the computer screen of anyemployee, by integrating with business operating systems such as Microsoft Outlook, Microsoft CRM,Salesforce etc...Video Advantage:
Cisco Unified Video Advantage (formerly Cisco VT Advantage) adds video to your communications experience by providing video telephony functionality to Cisco Unified IP phones (7900 series, and Cisco IP Communicator softphone application). With Cisco Unified Video Advantage, video telephony is now just a phone call.
Cisco IP Communicator (Softphone):
Cisco IP Communicator - a software-based application that delivers enhanced telephony support through the PC - is designed to meet diverse customer needs by serving as a supplemental telephone when traveling, a telecommuting device, or as a primary desktop telephone. With Cisco IP
Communicator, remote users don't just take their office extension with them; they also enjoy access to the same familiar phone services that they have in the office.
Contact Centre Express:
Improve operational efficiency, reduce business costs, and improve customer response with Cisco Unified Contact Center Express. Designed for mid market, enterprise branch, or corporate departments requiring a sophisticated customer interaction management solution for 10 to 300
agents, this solution is easy to deploy, easy to use, secure, virtual, and highly available. It: And much much more...